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Hermione for Tenants


In England under the new Tenant Fees Act 2019 and transitional arrangements until last May 2020, tenant fees are generally no longer chargeable, but there are a couple of exceptions like i.e. change of sharer and corporate lets. 


All types of tenancy the ban will apply to:

  • Assured Shorthold Tenancies (ASTs) – except social housing or long leases;

  • Student tenancies;

  • Licences to occupy (e.g.).

Assured Shorthold Tenancy (AST)


The following charges are payable or potentially payable by a tenant:


Holding deposit - A maximum of one week's rent


Security deposit - Five weeks rent, rising to six weeks rent when the annual rent is in excess of £50,000


Rent and Utility bills - Payable as outlined in the Tenancy Agreement Unpaid rent - Interest at 3% above the Bank of England base rate, as outlined in the Tenancy Agreement


Lost Keys - Tenants are liable for the cost of replacing any lost keys or security device, including a change of lock or replacement of device if required


Amendments of Tenancy Agreement at Tenant's Request - A minimum of £50 per change which could increase depending on the level of work required to carry out the amendment


Early Surrender of the AST at Tenant's Request - Should a tenant need to surrender the tenancy early and the Landlord agrees to re-let the property, the liability for the payment of rent will end once a new tenant is found and takes up occupation. However, the tenant will still need to cover the Landlord's costs in surrendering the tenancy and re-letting the property.



For any individual tenant not renting a property under an Assured Shorthold Tenancy the following charges are also payable:


  • Tenancy Administration charge – 1 week rent per tenancy (this covers tenant referencing);

  • Reference charge - £60 per guarantor;

  • Check-out charge - £140 for 1 bed plus £15 per additional room and bathroom;

  • Renewal charge - £170 per renewal.

If a tenant decides to rent a property through us in the name of a business or company the tenancy administration and reference charge will be £350 or 1 week rent (which is more) for a new tenancy and £150 for every renewal.

All prices are inclusive of VAT.

Existing Tenants Contact Form

Please specify which maintenance issue and which property also add photographs. Then click general contact form.

New Tenants Registration Form

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